EGONT Enterprises LLC — Hosting & Maintenance Terms & Conditions

Last Updated: 01/26/2026
Provider: EGONT Enterprises LLC (“EGONT,” “we,” “us,” or “our”) • Contact: support@egont.us • Governing law: Illinois (Cook County)

1. Agreement; Acceptance

These Terms & Conditions (“Terms”) form a binding agreement between EGONT and Client governing the provision of hosting, maintenance, and related services (the “Services”). By purchasing, activating, or continuing to use Services, Client accepts and agrees to these Terms.

2. Definitions

Hosting: Storage of Client website files and databases on EGONT-controlled servers and providing Internet-accessible service.

Maintenance: Routine updates, minor content changes, security patches, uptime monitoring, and basic troubleshooting as described in Section 3.

Billing Period: the monthly period covered by Client’s payment.

3. Scope of Services; Exclusions

3.1 Included Services

Subject to these Terms and payment, EGONT will provide the hosting and maintenance features set forth in the Client’s plan, which typically include:

3.2 Excluded Services

Services do not include:

3.3 Service Availability & Uptime

No Specific Uptime Warranty. EGONT will use commercially reasonable efforts to provide reliable Hosting Services, but EGONT does not guarantee any specific level of uptime or availability. Interruptions may occur due to maintenance, security incidents, force majeure, third-party provider outages, Client configuration issues, or other causes beyond EGONT’s control.

Maintenance & Third-Party Reliance. EGONT will endeavor to schedule maintenance during off-peak hours and provide notice where practicable. Client acknowledges that EGONT relies on third-party service providers (e.g., ISPs, CDNs, domain registrars, payment processors) and that outages or degradations caused by such providers are outside EGONT’s responsibility.

No Credits. Except as otherwise stated in a separate written agreement, Client has no right to service credits, refunds, or other remedies for downtime or interruptions. EGONT’s liability for interruptions is governed by the Limitation of Liability in Section 10, subject to applicable law.

Client Cooperation. Clients must promptly report perceived outages and cooperate with EGONT’s investigation. EGONT will use commercially reasonable efforts to restore Services as quickly as practicable.

4. Billing, Payment & Renewal

4.1 Billing.

Hosting & Maintenance Fees are billed monthly in advance on Client’s chosen billing date. Accepted payment methods: credit/debit card, ACH (bank transfer), or PayPal (or other methods agreed in writing). Client authorizes EGONT to charge the provided payment method for recurring monthly fees.

4.2 Past Due & Non-Payment.

Payment must be received by the last day of the current Billing Period to maintain service for the next Billing Period. If payment is not received when due, the account will be treated as non-renewed per Section 5.

4.3 Refunds.

Except as required by law or by written agreement, fees are non-refundable for partial months after Services commence.

5. Non-Renewal

5.1 Non-Renewal; Effect at End of Billing Period. Hosting and related Services are provided on a month-to-month basis unless otherwise agreed in writing. If Client does not renew or pay for a subsequent Billing Period, EGONT will not be obligated to provide hosting after the conclusion of the then-current paid Billing Period. In such case, EGONT may suspend or terminate hosting and related Services at the conclusion of the paid Billing Period. For avoidance of doubt, failure to renew does not, by itself, authorize EGONT to terminate hosting mid-way through a Billing Period for which Client has already paid.

5.2 Suspension for Past-Due Amounts During a Billing Period. If Client’s payment method is declined or an invoice becomes past due during an active Billing Period, EGONT may (a) suspend access to hosting and related Services if payment remains unpaid after five (5) days’ written notice to Client, and (b) charge reasonable reconnection fees and any applicable late fees. EGONT will use commercially reasonable efforts to notify Client of any failed or overdue payment prior to suspension.

5.3 Termination for Material Breach (For-Cause Termination). Either party may terminate these Terms for the other party’s material breach if: (a) the breaching party fails to cure the breach within fifteen (15) days after receiving written notice specifying the nature of the breach, or (b) the breach is not curable (in EGONT’s reasonable judgment). EGONT’s for-cause termination rights include failure to pay undisputed amounts when due, repeated violations of the Acceptable Use policy, or other material failures to perform obligations under these Terms.

5.4 Immediate Suspension for Specified Risks. Notwithstanding Sections 5.1–5.3, EGONT may immediately suspend access to Services without prior notice if EGONT reasonably determines that immediate suspension is necessary to protect EGONT systems, other customers, or the public from imminent harm (including suspected fraud, criminal activity, security compromise, malware, or denial-of-service attacks). Where practicable, EGONT will provide notice.

6. Data Retention, Client Backups & Deletion

6.1 Retention Period. Following suspension or termination for non-renewal, EGONT will retain Client site files, databases, and backups for thirty (30) days from the date of termination (the “Retention Period”).

6.2 Deletion. After the Retention Period, EGONT may permanently delete all Client data from EGONT systems without further notice. EGONT has no obligation to maintain copies beyond the Retention Period.

6.3 Client Responsibility. Client is solely responsible for maintaining independent backups of all content and data. EGONT strongly recommends that Client maintain periodic local backups and confirms that EGONT’s deletion of data in accordance with this Section releases EGONT from any obligation to restore deleted content.

7. Client Obligations

Client agrees to:

Failure to comply may result in suspension of Services.

8. Intellectual Property

8.1 Client Materials. Client retains ownership of all original content, images, data, and materials that Client provides to EGONT (“Client Materials”). Client grants EGONT a non-exclusive license to use Client Materials solely to provide Services.

8.2 EGONT Materials. EGONT retains ownership of proprietary code, templates, tools, libraries, frameworks, and documentation developed or used by EGONT in providing the Services, except to the extent expressly assigned in writing.

8.3 License upon Payment. When full payment for custom development has been received and any applicable assignment executed, specific deliverables may be transferred as agreed in a separate Development Agreement.

9. Confidentiality & Privacy

9.1 Definitions.

For purposes of this Section, “Confidential Information” means non-public information disclosed by Client to EGONT (or accessed by EGONT on Client’s behalf) that is designated confidential or that a reasonable person would understand to be confidential under the circumstances, including Client login credentials, proprietary business information, trade secrets, customer lists, and non-public financial information. Confidential Information does not include information that is: (a) publicly known through no breach by EGONT; (b) independently developed by EGONT without use of Client Confidential Information; or (c) rightfully received by EGONT from a third party without an obligation of confidentiality.

9.2 Confidentiality Obligations.

EGONT will (a) treat Client Confidential Information as confidential; (b) use Client Confidential Information solely to provide the Services; and (c) limit disclosure of Client Confidential Information to EGONT employees, contractors, or agents who have a need to know and who are bound by confidentiality obligations at least as protective as those in this Section. EGONT will not disclose Client Confidential Information to third parties except (i) to provide the Services, (ii) with Client’s prior written consent, or (iii) as required by law (in which case EGONT will provide notice to Client when legally permitted).

9.3 Credentials & Access.

Client login credentials and administrative access information are Confidential Information. EGONT will (a) store and handle such credentials using appropriate access controls and encryption in transit and at rest (where applicable), (b) use credentials only as necessary to perform the Services, and (c) not share credentials with third parties except as required to provide the Services or as authorized in writing by Client. Client is responsible for providing credentials through a secure channel and for revoking or updating credentials if Client suspects compromise.

9.4 Security Safeguards (High-Level).

EGONT will implement and maintain commercially reasonable administrative, technical, and physical safeguards appropriate to the scope of Services, which may include (as applicable): access controls and role-based permissions; encryption of data in transit and at rest where practicable; routine patching and software updates; malware/antivirus scanning; vulnerability management and periodic testing; secure backup procedures; and employee access controls and security awareness training. EGONT’s obligations are to use reasonable commercial efforts; EGONT does not warrant that any system is impenetrable.

9.5 Data Protection Compliance.

To the extent applicable, EGONT will process personal data in accordance with its Privacy Policy and with applicable data protection laws and regulations. EGONT will cooperate reasonably with Client to enable Client to comply with its data protection obligations (for example, by providing information regarding EGONT’s technical and organizational measures upon reasonable request). Client acknowledges that certain aspects of compliance (e.g., data subject requests, law-based retention obligations) may require Client action or access to Client systems.

9.6 Security Incidents; Notice.

If EGONT becomes aware of a confirmed security incident reasonably likely to materially compromise Client Confidential Information or personal data in EGONT’s possession or control (“Security Incident”), EGONT will (a) notify Client without unreasonable delay after becoming aware of the Security Incident (and in any event provide initial notice as soon as practicable), (b) include in the notice available information describing the nature of the incident, the data types involved, the likely impact, and steps EGONT has taken to contain and remediate the incident, and (c) cooperate with Client (and, at Client’s expense, Client-engaged forensic investigators where requested) to investigate and remediate the incident. EGONT’s notification obligations are subject to applicable legal limitations (e.g., where notice would impede a law enforcement investigation).

9.7 Mandatory Disclosures; Carve-Outs.

If EGONT is compelled by law to disclose confidential information, EGONT will provide Client with prompt notice to the extent legally permitted so that Client may seek protective relief, unless prohibited by law or court order.

9.8 Limitations & Client Responsibilities.

EGONT’s confidentiality and security obligations are limited to the Services EGONT provides and to information within EGONT’s possession or control. Client is responsible for (a) maintaining its own backups of data, (b) securing any third-party services, plugins, or domains that Client controls, and (c) timely reporting suspected compromise of credentials or other security concerns to EGONT.

9.9 Survival.

The confidentiality obligations in this Section survive termination or expiration of the Agreement for a period of three (3) years (or longer if required by applicable law) with respect to confidential information, and survive indefinitely with respect to trade secrets.

9.10 Cross-Reference.

This Section supplements and does not replace EGONT’s Privacy Policy. Where EGONT processes personal data on behalf of Client, the parties may execute a separate Data Processing Addendum if required by applicable law or at Client’s request.

10. Warranty Disclaimer; Limitation of Liability

EGONT provides Services “as is” and disclaims all warranties, whether express or implied, except as expressly stated in a signed agreement. EGONT’s aggregate liability is limited as described in the full Terms document.

11. Indemnification

Client shall indemnify, defend, and hold harmless EGONT from and against claims arising from Client’s breach, Client Materials that infringe third-party rights, or Client’s misuse of the Services.

12. Acceptable Use

Clients shall not use the Services to host illegal content, malware, spam operations, or content that violates third-party rights. EGONT reserves the right to suspend content that EGONT reasonably believes violates law or threatens the security or performance of EGONT systems.

13. Dispute Resolution; Governing Law; Venue

These Terms are governed by the laws of the State of Illinois. Any legal action shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

14. Amendment; Notices

EGONT may amend these Terms from time to time and will provide at least thirty (30) days’ advance notice of material changes by email and by posting the updated Terms on the website. Notices to EGONT should be sent to support@egont.us.

15. Miscellaneous

Severability, Entire Agreement, and Assignment provisions apply as described in the full Terms document.

16. Contact & Support

Support & billing inquiries: support@egont.us. Emergency or restoration requests may be subject to additional hourly fees at EGONT’s then-current standard hourly rates.